Making a difference

Rachel Cook’s blog about her work at Owen Kenny as a Wills & Probate Executive in our Private Client department:

I started working at Owen Kenny in 2011 and have been studying the CILEX (Chartered Institute of Legal Executives) qualification. My caseload consists of mainly Wills and Lasting Powers of Attorney and also some Probate work. I enjoy being a part of the Wills and Probate team at Owen-Kenny and enjoy socialising outside of work with some of the team.

The part of my job I love the most is meeting with my elderly clients. I feel I have a good rapport with them and I enjoy hearing about their adventures or things they have done in their lifetime. I am also empathetic when clients are going through a difficult time.

I had a client who had recently lost her husband and did not have any other family members. She ended up in hospital very ill and when she went home, she did not cope well without her husband. She made a Lasting Power of Attorney appointing this firm as her Attorneys and I have been able to assist her with moving into a care home and managing her affairs. She loves where she lives now and has made lots of new friends. From seeing her very ill in hospital to seeing her smiling and happy again now, and also very witty with her jokes, makes all the difference.

  • Probate

    When a loved one dies it is easy to feel overwhelmed with the amount of work that is required.

  • Wills

    Everyone should have a will yet few people do. The BBC news once reported that two thirds of people in the UK do not have Wills and  in 2012 the Treasury made £38.5m from people who died without a Will.

  • Powers of Attorney

    We nearly all know someone who, as a result of physical and mental illness finds managing their affairs difficult.

  • Deputyship Applications

    If a friend or a loved one is unable to manage their affairs and if they have not previously prepared an Enduring Power of Attorney or a Lasting Power of Attorney then a Deputyship Application is the next step.

  • Trusts and Estate Planning

    Whether you are thinking of setting up a trust or simply require assistance with the administration of a trust we are always happy to help.

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