At Owen Kenny, we have adapted our usual procedures so you can continue to give us your instruction to make a Will. Rachel Cook (, fee-earner in our Private Client team, explains the process:

“As clients are at home, we set up a video meeting (either by Zoom, WhatsApp or Skype) to take the instructions. We may have sent out a Will questionnaire previously (or clients may just want to make changes to their existing Wills); we then send out drafts by email or post. When a client has approved the Will, we either send out the engrossed Will (with instructions on how to sign) and request that they make a video appointment where we will go through the Will with them to ensure they understand everything. The meeting ends; the client gets the Will signed in front of witnesses (who could be neighbours). The Will is then dropped back to us for checking and storing; we send a client copies to keep at home. If a client is unable to get witnesses of their own (ie after the video meeting where I have explained the Will to them), myself and a colleague will go out to witnesses”.

Please call us on 01243 532777 or email<> to start the process; Rachel Cook is part of our Private Client team and fee-earners Imogen Manual, David Thornton, Julie Jones, Emily Allchurch are also able to take instructions for your Will. If you would rather start your process online by completing our Will questionnaire, please click on this link below:

Please also read our Making a Will information booklet: